:root{--navy:#0d2440;--navy-dark:#071626;--navy-tint:#e5ebf4;--gold:#d99a2b;--gold-dark:#a97511;--ink:#14181f;--ink-soft:#5b6472;--surface:#f8f9fa;--card:#fff;--line:#e2e8f0;--success:#10b981;--success-tint:#d1fae5;--pending:#f59e0b;--error:#ef4444;--sidebar-width:260px}*{box-sizing:border-box}body{background:var(--surface);color:var(--ink);margin:0;font-family:Inter,sans-serif}#root{height:100vh}.app-shell{height:100vh;display:flex;overflow:hidden}.sidebar{width:var(--sidebar-width);background:var(--navy-dark);color:#fff;flex-direction:column;flex-shrink:0;transition:width .2s;display:flex;overflow:hidden}@media (prefers-reduced-motion:reduce){.sidebar{transition:none}}.sidebar-header{background:linear-gradient(180deg, #0f2744 0%, var(--navy-dark) 100%);border-bottom:1px solid #ffffff14;flex-shrink:0;align-items:center;height:72px;padding:0 14px 0 18px;display:flex}.rail-toggle{color:#ffffffa6;cursor:pointer;background:0 0;border:1px solid #ffffff2e;border-radius:7px;justify-content:center;align-items:center;width:26px;height:26px;margin-left:auto;padding:0;display:inline-flex}.rail-toggle:hover{color:#fff;background:#ffffff14;border-color:#ffffff73}.sidebar.is-rail{width:64px}.sidebar.is-rail .sidebar-header{justify-content:center;padding:0}.sidebar.is-rail .brand{justify-content:center;width:38px;height:38px;position:relative}.sidebar.is-rail .rail-toggle{opacity:0;background:#12294a;width:38px;height:38px;position:absolute;inset:0}.sidebar.is-rail .sidebar-header:hover .rail-toggle,.sidebar.is-rail .rail-toggle:focus-visible{opacity:1}.sidebar.is-rail .brand-text,.sidebar.is-rail .nav-group-label,.sidebar.is-rail .nav-item-label,.sidebar.is-rail .nav-item .nav-count,.sidebar.is-rail .nav-item-chevron,.sidebar.is-rail .nav-subitems,.sidebar.is-rail .sidebar-footer,.sidebar.is-rail .system-status-label,.sidebar.is-rail .audit-note{display:none}.sidebar.is-rail .system-status{justify-content:center;padding:10px 0}.sidebar.is-rail .nav-item{justify-content:center;padding-left:0;padding-right:0}.sidebar.is-rail .nav-group{margin-bottom:4px}.sidebar.is-rail .nav-group+.nav-group{border-top:1px solid #ffffff14;margin-top:6px;padding-top:6px}.sidebar.is-rail .nav-dot{display:block}.sidebar.is-rail .nav-search{justify-content:center;padding:10px 0 4px;display:flex}.nav-search-icon{color:#ffffffb3;cursor:pointer;background:#ffffff0a;border:1px solid #ffffff24;border-radius:8px;justify-content:center;align-items:center;width:38px;height:36px;display:inline-flex}.nav-search-icon:hover{color:#fff;border-color:#ffffff59}.brand{color:#fff;align-items:center;gap:10px;width:100%;display:flex}.brand-mark{flex-shrink:0;display:inline-flex}.brand-text{flex-direction:column;min-width:0;line-height:1.1;display:flex}.brand-name{letter-spacing:-.2px;font-family:Space Grotesk,sans-serif;font-size:19px;font-weight:700}.brand-subtitle{color:var(--gold);letter-spacing:1.4px;text-transform:uppercase;margin-top:3px;font-size:9.5px;font-weight:600}.nav-search{padding:12px 12px 4px}.nav-search-trigger{color:#ffffff80;cursor:pointer;text-align:left;background:#ffffff0f;border:1px solid #ffffff1f;border-radius:8px;justify-content:flex-start;align-items:center;gap:8px;width:100%;min-height:36px;padding:7px 8px 7px 10px;font-family:inherit;font-size:13px;display:flex}.nav-search-trigger:hover{color:#fffc;background:#ffffff1a}.nav-search-trigger kbd{color:#fff9;background:#ffffff1a;border:1px solid #ffffff1f;border-radius:5px;margin-left:auto;padding:2px 5px;font-family:IBM Plex Mono,monospace;font-size:10px}.palette-backdrop{z-index:100;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#0716268c;justify-content:center;padding:12vh 16px 16px;display:flex;position:fixed;inset:0}.palette{background:var(--card);border:1px solid var(--line);border-radius:14px;flex-direction:column;width:min(560px,100%);max-height:60vh;display:flex;overflow:hidden;box-shadow:0 24px 60px #00000047}.palette-input{border:none;border-bottom:1px solid var(--line);color:var(--ink);background:0 0;padding:16px 18px;font-family:inherit;font-size:15px}.palette-input:focus{outline:none}.palette-results{flex:1;margin:0;padding:6px;list-style:none;overflow-y:auto}.palette-option{text-align:left;cursor:pointer;width:100%;color:var(--ink);background:0 0;border:none;border-radius:8px;justify-content:space-between;align-items:baseline;gap:16px;padding:9px 12px;font-family:inherit;font-size:14px;display:flex}.palette-option.is-active{background:#d99a2b29}.palette-label{white-space:nowrap;text-overflow:ellipsis;font-weight:600;overflow:hidden}.palette-context{color:var(--ink-soft);flex-shrink:0;font-size:12px}.palette-footer{border-top:1px solid var(--line);color:var(--ink-soft);padding:8px 14px;font-size:11.5px}.palette-footer kbd{border:1px solid var(--line);border-radius:4px;padding:1px 4px;font-family:IBM Plex Mono,monospace;font-size:10px}.nav-search-input{color:#fff;background:#ffffff0f;border:1px solid #ffffff1f;border-radius:8px;width:100%;padding:7px 10px;font-family:inherit;font-size:13px}.nav-search-input::placeholder{color:#fff6}.nav-search-input:focus{border-color:var(--gold);background:#ffffff1a;outline:none}.nav-empty{color:#ffffff73;margin:0;padding:12px;font-size:12px}.nav-menu{scrollbar-width:thin;scrollbar-color:#ffffff38 transparent;overscroll-behavior:contain;scrollbar-gutter:stable;flex:1;padding:8px 12px 16px;overflow-y:auto}.nav-menu::-webkit-scrollbar{width:8px}.nav-menu::-webkit-scrollbar-track{background:0 0}.nav-menu::-webkit-scrollbar-thumb{background:#ffffff29 padding-box content-box;border:2px solid #0000;border-radius:999px}.nav-menu:hover::-webkit-scrollbar-thumb{background:#ffffff47 padding-box content-box}.nav-group{margin-bottom:6px}.nav-group-label{cursor:pointer;letter-spacing:1.2px;text-transform:uppercase;color:#ffffff73;z-index:1;background:0 0;background:var(--navy-dark);border:none;justify-content:space-between;align-items:center;width:calc(100% + 24px);margin-left:-12px;margin-right:-12px;padding:12px 24px 6px;font-family:inherit;font-size:10.5px;font-weight:700;display:flex;position:sticky;top:0}.nav-group-label:hover{color:#ffffffbf}.nav-chevron{align-items:center;transition:transform .15s;display:inline-flex}.nav-chevron.collapsed{transform:rotate(-90deg)}.nav-item{color:#ffffffb8;border-radius:8px;align-items:center;gap:11px;min-height:36px;margin-bottom:2px;padding:7px 10px;font-size:13.5px;font-weight:500;text-decoration:none;transition:background .15s,color .15s;display:flex;position:relative}.nav-item svg{width:18px;height:18px}.nav-item-row{border-radius:8px;align-items:stretch;display:flex}.nav-item-row:hover .nav-item{color:#fff;background:#ffffff0d}.nav-item-row:hover .nav-item svg{color:#ffffffd9}.nav-item-row:hover .nav-item-chevron{color:#fffc}.nav-item-row .nav-item{flex:1;min-width:0;padding-right:4px}.nav-item-label{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.nav-item-icon{flex-shrink:0;display:inline-flex;position:relative}.nav-dot{background:var(--gold);width:8px;height:8px;box-shadow:0 0 0 2px var(--navy-dark);border-radius:50%;display:none;position:absolute;top:-3px;right:-4px}.nav-dot.is-alert{background:var(--error)}.nav-group-meta{align-items:center;gap:8px;display:inline-flex}.nav-group-label .nav-count{letter-spacing:0;text-transform:none}.nav-group.is-current>.nav-group-label{color:#ffffffc7}.nav-item-chevron{cursor:pointer;color:#ffffff73;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;min-width:30px;padding:0 6px;font-size:11px;display:flex}.nav-item-chevron:hover{color:#fff;background:#ffffff0f}.nav-item-row.in-section .nav-item-chevron{color:#ffffffbf}.nav-subitems{border-left:1px solid #ffffff1f;flex-direction:column;gap:1px;margin:2px 0 6px 25px;padding-left:11px;display:flex}.nav-subitem{color:#fff9;border-radius:6px;justify-content:space-between;align-items:center;gap:8px;min-height:30px;padding:5px 10px;font-size:12.75px;text-decoration:none;transition:background .15s,color .15s;display:flex;position:relative}.nav-subitem-label{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.nav-count{flex-shrink:0}.nav-subitem:hover{color:#fff;background:#ffffff0d}.nav-subitem.active{color:#fff;background:#ffffff12;font-weight:600}.nav-subitem.active:before{content:"";background:var(--gold);border-radius:50%;width:6px;height:6px;margin-top:-3px;position:absolute;top:50%;left:-12px}.nav-count{color:#ffffffb3;background:#ffffff1a;border-radius:999px;padding:1px 6px;font-family:IBM Plex Mono,monospace;font-size:10.5px;font-weight:600}.nav-subitem.active .nav-count{color:#fff;background:#ffffff29}.nav-subitem.active .nav-count.is-alert{color:#fecaca;background:#ef44444d}.nav-subitem.active .nav-count.is-work{color:#f8d9a0;background:#d99a2b47}.nav-count.is-zero{color:#ffffff4d;background:0 0}.nav-count.is-alert{color:#fca5a5;background:#ef444438}.nav-count.is-work{color:#f3c77a;background:#d99a2b33}.sidebar-footer{color:#fff6;border-top:1px solid #ffffff14;flex-direction:column;flex-shrink:0;gap:8px;padding:10px 12px 14px;font-size:11px;display:flex}.system-status{color:#ffffffd1;background:#ffffff0a;border:1px solid #ffffff12;border-radius:8px;align-items:center;gap:9px;padding:8px 10px;font-size:12.5px;font-weight:600;text-decoration:none;display:flex}.system-status:hover{background:#ffffff14}.status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.system-status.is-on .status-dot{background:var(--success);box-shadow:0 0 0 3px #10b98133}.system-status.is-off{color:#fecaca;border-color:#ef444473}.system-status.is-off .status-dot{background:var(--error);box-shadow:0 0 0 3px #ef444440}.audit-note{color:#ffffff61;align-items:center;gap:6px;padding:0 10px;display:flex}.rail-tooltip{z-index:50;color:var(--ink);white-space:nowrap;pointer-events:none;background:#fff;border-radius:6px;padding:6px 10px;font-size:12.5px;font-weight:600;position:fixed;left:72px;transform:translateY(-50%);box-shadow:0 6px 20px #07162647}.nav-item svg{color:#ffffff8c;flex-shrink:0;transition:color .15s}.nav-item:hover{color:#fff;background:#ffffff0d}.nav-item:hover svg{color:#ffffffd9}.nav-item.active{color:#fff;background:#d99a2b21;font-weight:600}.nav-item.active:before{content:"";background:var(--gold);border-radius:0 3px 3px 0;width:3px;position:absolute;top:9px;bottom:9px;left:-12px}.nav-item.active svg{color:var(--gold)}.nav-item-row.in-section .nav-item:not(.exact){background:#ffffff0d}.nav-item-row.in-section .nav-item:not(.exact):before{background:#d99a2b80}.sidebar a:focus-visible,.sidebar button:focus-visible,.nav-search-input:focus-visible{outline:2px solid var(--gold);outline-offset:-2px;border-radius:8px}.main-content{flex-direction:column;flex:1;min-width:0;display:flex;overflow:auto}.top-header{background:var(--card);border-bottom:1px solid var(--line);z-index:20;flex-shrink:0;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);align-items:center;gap:20px;height:52px;padding:0 20px;display:grid;position:sticky;top:0}.header-location{align-items:center;gap:8px;min-width:0;display:flex;position:relative}.header-slot{flex-shrink:1;align-items:center;min-width:0;display:flex}.header-title-sep{color:var(--ink-soft);opacity:.45;font-size:13px;display:none}.header-location:has(.header-heading) .header-title-sep{display:inline}.queue-switch{width:24px;height:24px;color:var(--ink-soft);cursor:pointer;background:0 0;border:1px solid #0000;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.queue-switch:hover,.queue-switch[aria-expanded=true]{background:var(--navy-tint);border-color:var(--line);color:var(--ink)}.queue-switch:focus-visible{outline:2px solid var(--gold);outline-offset:1px}.queue-menu{z-index:30;background:var(--card);border:1px solid var(--line);text-align:left;border-radius:10px;min-width:240px;max-height:60vh;padding:6px;position:absolute;top:calc(100% + 6px);left:0;overflow-y:auto;box-shadow:0 12px 28px #0000001f}.queue-menu-header{letter-spacing:.4px;text-transform:uppercase;color:var(--ink-soft);padding:6px 10px;font-size:11px;font-weight:700}.queue-menu-item{color:var(--ink);white-space:nowrap;border-radius:6px;justify-content:space-between;align-items:center;gap:12px;padding:8px 10px;font-size:13px;text-decoration:none;display:flex}.queue-menu-item:hover{background:var(--navy-tint)}.queue-menu-item.is-here{background:var(--navy-tint);font-weight:700}@media (width<=900px){.queue-switch,.queue-menu{display:none}}.header-heading{text-align:center;align-items:center;min-width:0;display:flex}.header-heading .page-title{white-space:nowrap;text-overflow:ellipsis;margin:0;font-size:19px;line-height:1.25;overflow:hidden}.page-lede{max-width:96ch;color:var(--ink-soft);margin:0 0 16px;font-size:13px;line-height:1.5}.breadcrumb,.top-header-right{flex-shrink:0}.top-header-right{justify-content:flex-end;align-items:center;gap:16px;min-width:0;display:flex}.breadcrumb{white-space:nowrap;flex-shrink:4;align-items:center;gap:8px;min-width:0;font-size:13px;display:flex;overflow:hidden}.breadcrumb-group,.breadcrumb-link{text-overflow:ellipsis;overflow:hidden}.breadcrumb-current{flex-shrink:0}.breadcrumb-leaf,.breadcrumb-step{align-items:center;gap:8px;min-width:0;display:flex}.top-header:has(.header-slot .header-heading) .breadcrumb-leaf{display:none}.breadcrumb-group{color:var(--ink-soft)}.breadcrumb-sep{color:var(--ink-soft);opacity:.5}.breadcrumb-current{color:var(--ink);font-weight:600}.admin-identity{align-items:center;gap:12px;display:flex;position:relative}.admin-identity-text{flex-direction:column;align-items:flex-end;gap:3px;line-height:1.2;display:flex}.admin-name{color:var(--ink);font-size:14px;font-weight:600}.role-badge{letter-spacing:.5px;text-transform:uppercase;color:var(--gold-dark);background:var(--navy-tint);border-radius:999px;padding:2px 8px;font-size:10px;font-weight:700}.avatar{background:var(--gold);width:36px;height:36px;color:var(--navy);border-radius:50%;justify-content:center;align-items:center;font-weight:700;display:flex}.avatar-button{cursor:pointer;font:inherit;border:none;padding:0;transition:box-shadow .15s}.avatar-button:hover,.avatar-button[aria-expanded=true]{box-shadow:0 0 0 3px var(--navy-tint)}.account-menu{background:var(--card);border:1px solid var(--line);z-index:40;border-radius:10px;min-width:220px;position:absolute;top:calc(100% + 10px);right:0;overflow:hidden;box-shadow:0 12px 28px #07162624}.account-menu-header{border-bottom:1px solid var(--line);padding:14px 16px}.account-menu-name{color:var(--ink);font-size:14px;font-weight:600}.account-menu-email{color:var(--ink-soft);margin-top:2px;font-size:12px}.account-menu-item{text-align:left;width:100%;font:inherit;color:var(--ink);cursor:pointer;background:0 0;border:none;padding:11px 16px;font-size:14px;display:block}.account-menu-item:hover{background:var(--surface)}.content-body{width:100%;min-width:0;padding:12px 16px 24px}.page-title{margin:0 0 24px;font-family:Space Grotesk,sans-serif;font-size:28px}.page-subtitle{color:var(--ink-soft);margin:-12px 0 24px}.content-body>:first-child{margin-top:0}.config-card,.panel{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:24px;box-shadow:0 2px 4px #00000005}.card-title,.panel-title{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;margin:0 0 16px;padding-bottom:16px;font-family:Space Grotesk,sans-serif;font-size:18px;font-weight:600;display:flex}.form-group{margin-bottom:20px}.form-label{color:var(--ink-soft);margin-bottom:8px;font-size:13px;font-weight:600;display:block}.form-input{border:1px solid var(--line);border-radius:6px;width:100%;padding:10px 12px;font-family:inherit;font-size:14px}.form-input:disabled{background:var(--surface);color:var(--ink-soft)}.form-input.input-invalid{border-color:var(--error)}.numeric-input{text-align:center;width:90px}.btn{cursor:pointer;border:none;border-radius:8px;padding:10px 20px;font-family:inherit;font-size:14px;font-weight:600}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--gold);color:var(--navy-dark)}.btn-sm{padding:6px 12px;font-size:12px}.btn-ghost{color:var(--ink-soft);border:1px solid var(--line);background:0 0}.policy-table{text-align:left;border-collapse:collapse;width:100%}.policy-table th{color:var(--ink-soft);border-bottom:1px solid var(--line);padding:12px 8px 12px 0;font-size:13px}.policy-table td{border-bottom:1px solid var(--line);vertical-align:top;padding:16px 8px 16px 0}.policy-category{font-weight:600}.mono{font-family:IBM Plex Mono,monospace}.banner{border:1px solid;border-radius:8px;margin-bottom:20px;padding:14px 16px;font-size:14px}.banner-error{border-color:var(--error);color:#991b1b;background:#fee2e2}.banner-info{background:var(--navy-tint);border-color:var(--navy);color:var(--navy-dark)}.banner-warning{color:#92400e;background:#fef3c7;border-color:#d97706}.banner-success{background:var(--success-tint);border-color:var(--success);color:#065f46}.field-error{color:var(--error);margin-top:6px;font-size:12px}.row-feedback{margin-top:6px;font-size:12px}.row-feedback.saved{color:var(--success)}.row-feedback.failed{color:var(--error)}.hint-text{color:var(--ink-soft);margin-top:16px;font-size:12px}.login-screen{background:var(--navy-dark);justify-content:center;align-items:center;height:100vh;display:flex}.login-card{background:var(--card);border-radius:12px;width:420px;padding:40px;box-shadow:0 20px 40px #0000004d}.login-brand{color:var(--navy-dark);align-items:center;gap:8px;margin-bottom:4px;font-family:Space Grotesk,sans-serif;font-size:24px;font-weight:700;display:flex}.chat-panel{flex-direction:column;height:60vh;display:flex}.chat-thread{flex-direction:column;flex:1;gap:12px;padding:8px 4px 16px;display:flex;overflow-y:auto}.chat-bubble-row{display:flex}.chat-bubble-row.from-admin{justify-content:flex-end}.chat-bubble{background:var(--surface);border:1px solid var(--line);border-radius:12px;max-width:65%;padding:10px 14px}.chat-bubble.from-admin{background:var(--navy);color:#fff;border-color:var(--navy)}.chat-bubble-sender{color:var(--navy);margin-bottom:2px;font-size:11px;font-weight:700}.chat-bubble.from-admin .chat-bubble-sender{color:#ffffffd9}.chat-bubble-text{white-space:pre-wrap;font-size:14px;line-height:1.4}.chat-bubble-time{color:var(--ink-soft);margin-top:4px;font-size:11px}.chat-bubble.from-admin .chat-bubble-time{color:#ffffffb3}.chat-empty-state{color:var(--ink-soft);flex:1;justify-content:center;align-items:center;font-size:14px;display:flex}.chat-composer{border-top:1px solid var(--line);align-items:flex-end;gap:12px;margin-top:8px;padding-top:16px;display:flex}.chat-textarea{border:1px solid var(--line);resize:vertical;border-radius:8px;flex:1;min-height:44px;max-height:120px;padding:10px 12px;font-family:inherit;font-size:14px}.chart-container{border:1px solid var(--line);border-radius:8px;margin-bottom:24px;padding:16px 8px;overflow-x:auto}.chart-svg{width:100%;max-width:720px;height:auto}.placeholder-panel{text-align:center;text-wrap:balance;min-height:108px;color:var(--ink-soft);background:color-mix(in srgb, var(--surface) 55%, transparent);border:1px dashed var(--line);border-radius:10px;justify-content:center;align-items:center;padding:28px 24px;font-size:13.5px;line-height:1.5;display:flex}.chart-empty-state{text-align:center;color:var(--ink-soft);padding:64px 24px;font-size:13px}.config-card.access-denied{border-left:3px solid var(--error);max-width:560px;margin:48px auto 0}.access-denied .page-title{margin-bottom:8px}.access-denied 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var(--gold-dark);outline-offset:2px;border-radius:6px}.sr-only{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;top:0;left:0;overflow:hidden}.header-search{border:1px solid var(--line);background:var(--surface);width:min(280px,26vw);max-width:100%;height:32px;color:var(--ink-soft);cursor:pointer;text-align:left;border-radius:8px;align-items:center;gap:8px;padding:0 10px;font-size:13px;display:flex}.header-search:hover{background:var(--card);border-color:var(--ink-soft)}.header-search:focus-visible{outline:2px solid var(--gold);outline-offset:1px}.header-search-label{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.header-search kbd{border:1px solid var(--line);background:var(--card);color:var(--ink-soft);border-radius:4px;flex-shrink:0;margin-left:auto;padding:3px 5px;font:600 10px/1 IBM Plex Mono,monospace}@media (width<=1100px){.header-search{width:auto}.header-search-label,.header-search kbd{display:none}}@media (width<=820px){.admin-identity-text{display:none}}.incident-strip{z-index:19;color:#fff;background:#991b1b;flex-shrink:0;align-items:center;gap:10px;padding:10px 20px;font-size:13px;display:flex;position:sticky;top:52px}.incident-strip strong{font-weight:700}.incident-dot{background:#fff;border-radius:50%;flex-shrink:0;width:8px;height:8px}.incident-strip-link{color:#fff;flex-shrink:0;margin-left:auto;font-weight:700;text-decoration:underline}.incident-strip+.elevation-strip{top:92px}@media (width<=720px){.incident-strip{flex-wrap:wrap;align-items:flex-start}.incident-strip-link{margin-left:0}}